Interview with Lou Manuta

This photo is by Leon and Kalvin

On July 20,2010 we interviewed Lou Manuta who works for PULP (the Public Utility Law Projects). We interviewed him over the phone in the CUP office. He is a lawyer that helps his clients file complaints against their cell phone provider. Most of their complaints were about termination fees and bill shock. Through out this interview we learned that cell phone companies aren't regulated at neither city, state, or national levels. Therefore cell phone companies are allowed to do what ever they want legally. We also learned that cell phone providers don't pay for text messaging and yet they charge their customers for it.
He sent us this link to an article that talks about how cell phone companies over charge for text messaging.
http://abcnews.go.com/WN/story?id=7855563&page=1

-Jackie